Build It Right.
Enjoy It Longer.
Build a stronger shelter
Protect your poles
Camp with confidence.
One minute to learn.
Years of reliable performance.
Frequently Asked Questions
No. For maximum strength, leave about 10% of each section overlapped, especially in windy conditions. Fully extending removes the overlap that keeps each joint rigid, making the pole more likely to flex or bend under load.
Yes. Vertical poles provide the best stability and reduce unnecessary stress on the tarp and pole sections. Poles set at an angle carry uneven load through the joints, which increases the risk of bending over time.
Yes. Staking first anchors the tarp's tension points, so the poles only need to support the shelter — not fight against an unanchored tarp. Raising poles before staking is the most common cause of a wobbly, hard-to-balance setup.
Twist until you feel firm resistance and the section stops sliding, not just until it "catches." A partially locked section can look secure but will slip or bend under wind load. Check every twist lock before tensioning the guy lines.
Uneven tension pulls the poles off-vertical and concentrates stress on one side of the pole, which is a common cause of bending in gusty conditions. Tighten all guy lines evenly, then fine-tune together.
Stop using that section immediately — a bent pole is significantly weaker at the bend point and can fail completely under further load. Contact us through Register Your Product or Contact Us for warranty support.
Store poles collapsed, in their carry bag, in a dry area. Avoid leaving them fully extended or under tension for long periods, which can stress the twist-lock mechanism over time.






